In March 2013, the company acquired Mailbox, a popular email app, and in April 2014, the company introduced Dropbox Carousel, a photo and video gallery app.
Dropbox offers computer apps for Microsoft Windows, Apple macOS, and Linux computers, and mobile apps for iOS, Android, and Windows Phone smartphones and tablets. Dropbox Basic users are given two gigabytes of free storage space. Dropbox uses a freemium business model, where users are offered a free account with set storage size, with paid subscriptions available that offer more capacity and additional features. The contents of these folders are synchronized to Dropbox's servers and to other computers and devices where the user has installed Dropbox, keeping the same files up-to-date on all devices. Concept ĭropbox brings files together in one central place by creating a special folder on the user's computer. ĭropbox has been blocked in China since 2014. ĭropbox has experienced criticism and generated controversy for issues including security breaches and privacy concerns. Dropbox was founded in 2007 by MIT students Drew Houston and Arash Ferdowsi as a startup company, with initial funding from seed accelerator Y Combinator. that offers cloud storage, file synchronization, personal cloud, and client software. To contact support, log in to your account and go to /support.Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S.
A designated Customer Success Manager to help streamline support and education.Responses to your support tickets within one hour.With Premium Support: Enhanced, team admins also get: Virtual onboarding training and a one-hour session with a dedicated support team member.Responses to your support tickets within four hours.With Premium Support: Essentials, team admins also get: Quarterly emails which outline three unused/underused features for your team.Support team assistance by phone, email, or chat, available 24/7.With either version of the add-on, team admins have access to: Two versions of this add-on-Premium Support: Essentials and Premium Support: Enhanced-are available for Dropbox team accounts. The Premium Support Add-on enables all active members of a team to receive increased support entitlements. To purchase this add-on, contact your Dropbox sales executive or fill out the Dropbox sales team contact form. Dropbox Premium Support is available to Dropbox team accounts that have purchased the Premium Support Add-on.
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